Hotel Puri Holiday values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and premises.
2. Information We Collect
We may collect the following types of personal information:
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Personal Identification Data: Name, email address, phone number, and postal address.
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Payment Information: Credit/debit card details, billing address, and transaction details.
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Booking and Stay Details: Check-in/check-out dates, room preferences, and special requests.
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Device and Browsing Information: IP address, browser type, cookies, and other tracking technologies.
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Feedback and Communication: Reviews, inquiries, and interactions with our customer service team.
3. How We Use Your Information
We use the information collected for the following purposes:
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To process reservations and manage hotel stays.
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To enhance our services and customer experience.
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To process payments securely.
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To send promotional offers, newsletters, and updates (with your consent).
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To comply with legal obligations and prevent fraudulent activities.
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To improve our website and tailor our services based on user behavior.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Service Providers: Payment processors, IT service providers, and marketing agencies.
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Legal Authorities: When required by law, or to protect our rights, property, and safety.
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Business Transfers: In the event of a merger, sale, or acquisition of Hotel Puri Holiday.
5. Data Security
We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of marketing communications.
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Restrict or object to certain data processing activities.
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Request a copy of the personal data we hold about you.
To exercise these rights, contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
8. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.
